Privacy Policy of ClayLink APIs

ClayLink APIs ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy describes how we collect, use, process, and disclose your information when you access or use our site, our services, or interact with us. Our services encompass API integration, custom API development, consulting on digital ecosystem architecture, and ceramic-inspired digital solutions. We operate in the software development industry, providing robust solutions for API integration and digital ecosystem management.

1. Information We Collect

We collect various types of information to provide and improve our services to you.

• Personal Data You Provide to Us: This includes information you voluntarily provide when you express an interest in obtaining information about us or our products and services, when you participate in activities on our site, or otherwise contact us. The personal information that we collect depends on the context of your interactions with us and our site, the choices you make, and the products and features you use. It may include your name, email address, phone number, company name, job title, and any other information you choose to provide in communications with us.
• Information Collected Automatically: When you visit, use, or navigate our site, we may automatically collect certain information. This information does not reveal your specific identity (like your name or contact information) but may include device and usage information, such as your IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location, information about how and when you use our services, and other technical information. This information is primarily needed to maintain the security and operation of our services, and for our internal analytics and reporting purposes.
• Information from Third Parties: We may receive information about you from other sources, such as public databases, joint marketing partners, and other third parties. Examples of the information we receive from other sources include marketing leads and search results and links, including paid listings (such as sponsored links).

2. How We Use Your Information

We use your personal information for various purposes, including:

• To Provide and Maintain Our Services: To deliver the API integration, custom API development, consulting, and other digital solutions you request.
• To Communicate with You: To respond to your inquiries, send you administrative information, technical notices, updates, security alerts, and support messages.
• For Marketing and Promotional Purposes: To send you marketing and promotional communications about our services, offers, and events that we believe may be of interest to you. You can opt-out of our marketing emails at any time.
• To Improve Our Services: To understand how our services are used, conduct data analysis, identify usage trends, determine the effectiveness of our promotional campaigns, and to evaluate and improve our site, products, marketing, and your experience.
• For Security and Fraud Prevention: To ensure the security and integrity of our operations and to detect and prevent fraud or other illegal activities.
• To Comply with Legal Obligations: To comply with applicable laws, regulations, legal processes, or governmental requests.

3. Disclosure of Your Information

We may share your information in the following situations:

• With Service Providers: We may share your data with third-party vendors, service providers, contractors, or agents who perform services for us or on our behalf and require access to such information to do that work. Examples include payment processing, data analysis, email delivery, hosting services, customer service, and marketing efforts.
• For Business Transfers: We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
• With Your Consent: We may disclose your personal information for any other purpose with your consent.
• Legal Requirements: We may disclose your information where we are legally required to do so in order to comply with applicable law, governmental requests, a judicial proceeding, court order, or legal process.

4. International Data Transfers

Your information, including Personal Data, may be transferred to — and maintained on — computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those from your jurisdiction. By using our services, you consent to this transfer. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy and no transfer of your Personal Data will take place to an organization or a country unless there are adequate controls in place including the security of your data and other personal information.

5. Data Retention

We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy, unless a longer retention period is required or permitted by law (such as tax, accounting, or other legal requirements). When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize it, or, if this is not possible (for example, because your personal information has been stored in backup archives), then we will securely store your personal information and isolate it from any further processing until deletion is possible.

6. Security of Your Information

We use generally accepted technical and organizational security measures designed to protect the security of any personal information we process. However, despite our safeguards and efforts to secure your information, no electronic transmission over the internet or information storage technology can be guaranteed to be 100% secure, so we cannot promise or guarantee that hackers, cybercriminals, or other unauthorized third parties will not be able to defeat our security and improperly collect, access, steal, or modify your information.

7. Your Data Protection Rights

Depending on your location, you may have the following data protection rights:

• The Right to Access: You have the right to request copies of your personal data.
• The Right to Rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
• The Right to Erasure: You have the right to request that we erase your personal data, under certain conditions.
• The Right to Restrict Processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
• The Right to Object to Processing: You have the right to object to our processing of your personal data, under certain conditions.
• The Right to Data Portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

To make a request, please contact us using the contact details provided below. We will respond to your request within one month.

8. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personally identifiable information from children under 18. If a parent or guardian becomes aware that his or her child has provided us with Personal Data without their consent, he or she should contact us. If we become aware that we have collected Personal Data from children without verification of parental consent, we take steps to remove that information from our servers.

9. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "last updated" date. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

10. Contact Us

If you have any questions about this Privacy Policy, your privacy rights, or our data practices, please contact us:

• ClayLink APIs
• 652 Woodward Avenue, New York, New York, 11385, USA
• Phone: +13052315546

Last updated: 26 October 2023